The BPM Industry in India: A Comprehensive, Industry-Wide Analysis

  • Business process management (BPM) is a discipline in information technology that focuses on the planning, designing, and management of the business processes of an enterprise. BPM is often a component of enterprise resource planning (ERP) software and emerging practice in enterprise systems management (ESM). BPM is a way of improving the performance and value of a company or organization. It provides a way of linking the business strategy to the processes that make the strategy a reality. BPM also aids in the alignment of processes with the goals of the organization.

What is BPM?

  • BPM is an abbreviation for Business Process Management. The first edition of BPM‘s official definition says: BPM is a discipline that studies the design and development of business process management techniques and the use of software and processes that monitor, control and optimizes the delivery of specific business and processes, within an organization or across organizational units. The purpose of BPM is to get the most out of your business, improving operations, and making business processes more efficient. In doing so, you can achieve improved efficiency and lower costs while increasing customer satisfaction and loyalty.

What is BPM’s role in the Indian industry?

  • BPM facilitates the integration of information technology and business processes. BPM is often a requirement to carry out specific tasks, such as inventory management, payroll, invoice processing, order processing, and more. BPM-enabling technologies, such as ERP and custom-developed systems, allow the use of applications, business logic, processes, and tools such as databases, word processing, etc. BPM systems and tools help in reducing costs of operations, thereby improving profits for businesses, and generating growth. The need for BPM in the Indian market The needs of BPM have grown considerably as of late. Technological advancements have resulted in the emergence of a plethora of opportunities for the industry.

The BPM Industry in India

  • There are various organizations working in this sector across India, and a very rich pool of professionals in the field. They offer full-time and part-time training programs and BPM courses, covering a variety of content. However, apart from their own training programs, most of these organizations also use the services of an outsourced partner or training organization to deliver their courses, while providing them with on-the-job training, advisory, and consulting support. There is an increasing need for people to acquire knowledge about the BPM industry in India, particularly as there are so many Indian organizations who need BPM-related training, and as it is the industry itself that is driving the growth of the industry in India.

The BPM Industry in the World

  • According to IDC, the BPM industry in India is expected to grow at a CAGR of 12.7% to reach US$2.4 billion by the end of 2016. Read our complete analysis Data Source: Indian Market Research. Top 10 BPM Software in India- E-Solutions Application 1.SAP SAP S/4HANA is an application suite that is a next-generation suite of ERP, CRM, HCM, and BPM solutions. It allows enterprises to build and implement an interconnected enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM), and multi-channel commerce suite. SAP S/4HANA is SAP’s new flagship application to be used by large enterprises. It is claimed to be the biggest software suite from SAP ever built.

The Advantages of BPM

  • One of the main reasons why BPM is growing fast in India is its speed of implementation. ERP vendors can easily partner with BPM vendors to offer end-to-end solutions with one software. With this one solution, it becomes possible to link business, customer, HR, and finance applications. ERP vendors could also offer this end-to-end solution as standalone software, which provides a firm foundation for future-ready organizations to capitalize on the advantages of BPM. Business process management in India is developing by leaps and bounds, which can be attributed to the rising awareness of the benefits. According to research, around 33 percent of the global BPM revenue is coming from India. The online market is estimated to be nearly 4 times more than the offline market by 2025.

The Challenges of BPM

  • Possible challenges of BPM are Establishing Business The key challenge is that people are not easily convinced that technology is an appropriate tool for a change in the business processes. Most business owners believe that there are better ways of achieving this goal, but technology offers a level of freedom that is simply unparalleled by any other method. In the end, however, the most valuable assets a business has are people. There is a general lack of consensus within the market regarding the best way of managing workflow, and it is therefore quite possible for either business owner to perceive the other as being deficient, and to focus their energies elsewhere.


  • BPM refers to the integration of information technologies with business processes. The primary objective of BPM is to: Improve the output of an organization, reduce costs, and enhance operational efficiency Make better use of resources, cut down costs, and implement an ERP system A BPM company helps an organization in implementing best practices, thus ensuring the development of a sustainable, reliable and efficient business process. Moreover, it helps reduce the risk of errors, while improving productivity and, therefore, the profit margins of the business.

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